What to Do When You Need Towing or Roadside Assistance

Jan 13, 2025
male motorist stranded on the side of the road with hood up on vehicle; calling to contact Aces Towing; Roadside Assistance Arcanum Roadside Assistance Bradford Roadside Assistance Gettysburg Roadside Assistance Greenville Roadside Assistance Piqua Roadside Assistance Tipp City Roadside Assistance Troy Roadside Assistance Vandalia Roadside Assistance West Milton

We’ve all been there—whether it’s a flat tire on the highway, a dead battery at the grocery store, or a car that simply won’t start. These unplanned situations can be stressful, but knowing what steps to take can help you stay safe and get back on the road with ease. For drivers in Dayton, OH, and surrounding communities like West Milton, Tipp City, Troy, Piqua, and Vandalia, Ace’s Towing is your trusted partner for efficient professional assistance.

Here’s a simple guide with practical tips to make sure you’re prepared for whatever the road throws your way.

1. Prioritize Safety First

Your safety should always come first in any roadside situation. Here are some steps to protect yourself and others while you wait for help:

  • Pull Over to a Safe Location – If your car is still drivable, move it to the shoulder of the road, a parking lot, or another secure area out of traffic lanes. Turn on your hazard lights to remain visible to oncoming vehicles.
  • Stay in Your Vehicle – If you’re on a busy highway or in an area with heavy traffic, it’s best to stay inside your car with the seatbelt fastened. Exiting the vehicle can be dangerous in high-traffic areas.
  • Use Warning Devices – If you have road flares, cones, or triangles, place them behind your car to alert other drivers. This is especially important in low-light conditions.

2. Call for Professional Assistance

Once you’re in a safe place, it’s time to call a reliable towing or roadside assistance service like Ace’s Towing. To ensure you get the help you need quickly:

  • Provide Exact Information – Be clear about your location, your problem, and your vehicle’s make and model. If you’re not sure where you are, look for landmarks, highway signs, or use the GPS on your phone to share an accurate location.
  • Request the Right Service – Whether you need towing, a tire change, fuel delivery, or lockout assistance, make sure to specify your situation. This allows the towing service to bring the right tools and equipment for the job.

Ace’s Towing operates 24/7 in Dayton and nearby towns, so no matter the time or place, you can count on a fast and professional response.

3. Stay Calm and Prepared

While waiting for help to arrive, staying calm and prepared can make the situation feel less overwhelming. Here’s how:

  • Prepare Your Documents – Have your driver’s license, vehicle registration, and insurance information handy. This will save time when the tow truck operator arrives and needs this information.
  • Gather Personal Items – If your car will be towed, collect anything you might need, such as your phone, wallet, or other valuables, before the vehicle is loaded.
  • Keep Communication Open – Stay available by phone so the towing service can contact you if they need further directions or information.

4. Understand the Towing Process

When Ace’s Towing arrives, our experienced professionals will handle your vehicle with the utmost care. Here’s what you can expect:

  • Vehicle Inspection – Our team will assess your car’s condition to determine the safest way to tow or assist you on-site.
  • Clear Communication – We’ll explain the next steps, such as where your car will be towed or how long any roadside repairs will take.
  • Safe Handling – Using top-of-the-line equipment like flatbed tow trucks and secure straps, your vehicle will be transported safely to its destination.

With years of experience serving Dayton and surrounding communities, our team values your trust and ensures a stress-free experience every step of the way.

5. Be Proactive for Future Situations

While no one plans to break down, a little preparation can go a long way in making roadside emergencies easier to manage:

  • Keep an Emergency Kit – Include essentials like a flashlight, spare tire, jumper cables, basic tools, a first-aid kit, and a blanket.
  • Save Our Contact Information – Add Ace’s Towing’s number to your phone so you can reach us quickly if you need help.
  • Perform Regular Maintenance – Preventative care, like checking tire pressure and battery health, reduces the likelihood of unexpected breakdowns.

Count on Ace’s Towing in Any Roadside Emergency

When you’re faced with car trouble in Dayton, West Milton, Tipp City, Troy, Piqua, Vandalia, or anywhere nearby, Ace’s Towing is here to provide reliable and professional assistance. Whether you need towing, a jump-start, or lockout help, our team is ready to make your situation as smooth and stress-free as possible.

Put your confidence in our experienced staff, advanced equipment, and commitment to safety. The next time you need help, remember that Ace’s Towing is just a phone call away—day or night. Stay safe, and we’ll see you back on the road in no time!